I am working for a Corporation that thinks the community is a place just for support. I wanted to pitch them a grand vision of what the community can be:
A Platform where people can connect via different applications/programs all dealing with supporting/enhancing usage of the companies products. Examples include:
Support Forum
Webinar with Product Management Team
Idea Application for submitting new ideas about the product.
etc etc
I was wondering what are the top 2 software companies dealing in community software that could do something like this?